An Exhaustive Guide to Social Media Strategy in 2012

Barely one month into the new year and many people have found themselves spending tens of minutes (not consecutively of course) trying to figure out what the social media landscape will look like as 2012 continues to take shape.

What seems clear is that anyone motivated enough to copy someone else’s content from other sites on the web (or just random shit that popped into their heads while high) will be eager to share it with as many casual acquaintances as possible on their social network of choice.

As Facebook began its ascent to 800 billion million active users it was far too easy to get caught up in the zeitgeist and decide that every single aspect/photo/trivial update in your life should be posted there to share with all 3,000 of your newly acquired that is separated from you six degrees from someone you only casually knew in high school.

Fortunately it didn’t take long for people to realize that the noise and annoyance level of dealing with stupid people on Facebook has the ability to be almost as frustrating as dealing with stupid people in real life. The result being that many people began to seriously cut down on the number of fake friends they had originally friended for no apparent reason.

About this time Twitter began to see a fairly significant increase in it’s growth and since you could specifically control who you followed in regardless of whether or not they were following you this seemed like a much more tolerable solution.

Not long after that Google swooped in out of nowhere, took Facebook and Twitter in a room, got them drunk and forced them to DM each other until they had a baby that Google adopted and named Google+. Basically offering some of the best features and controls of Facebook and Twitter, Google+ also threw in real-time video hangouts and stepped up their game with newer features than both other major players.

The problem many people now find themselves in is deciding what the hell to do with three dominant social media networks. Do you just share the exact same crap on each of them and see how it goes? The problem with that is that there is probably a lot of crossover between people in your different networks.

Basically you’re left with three choices:

  • Post the same links/updates to each network and take the risk of being unfollowed by people who are sick of seeing the same exact posts over and over.
  • Ditch two of the networks and focus exclusively on one and hope that the crossover you’re not getting isn’t enough to significantly affect your reach.
  • Somehow triple your output and come up with a way to put unique content on each of the three major networks.

The one thing I have decided to do is to seriously downsize my Facebook to family, friends and people I’ve met in real life, using it for more personal updates and less as a catch all for blogging/politics/tech.

How have your social habits changed with the addition of these new tools to connect with friends, family and followers?

The Muppets Rock Out on a Google+ Hangout

I’ve already famously predicted that 2012 will be the year that Google+ overtakes Facebook as the largest social network on the planet. That prediction isn’t looking so crazy now that Google has started releasing some pretty kick ass commercials showing off some of the cool features of Google+ that Facebook is noticeably lacking.

For years Google was known for not doing any sort of advertising whatsoever. In fact, their first network television commercial didn’t come along until 2009 and that wasn’t to advertise Google itself but to advertise it’s new browser, Chrome. All of Google’s early success as it grew into the world’s largest search engine was carried along by word of mouth. Wisely Google didn’t allow a stupid PR firm with its head up its ass to come in and mess things up while the company was still in its infancy.

Twitter Gets Separation Anxiety

Back in the good old days you used to be able to log out of Twitter and go on your merry way without giving it a second thought. Twitter hopes to change all that.

Now, when you log out of Twitter you’re redirected to a new landing page encouraging you to “go mobile” with a handy device guide on just how you can do that.

Fortunately this isn’t an issue for me because I stay logged into Twitter simultaneously from 7 different devices and 12 different clients. Still, I’m curious about what the rest of you think about this move? A nice, fresh reminder to stay connected or a needy cry for attention? I’m leaning more toward the former.

The Definitive Social Media Poll

This highly scientific poll could well determine the fate of social media as we know it. It’s important that you answer as honestly as possible and all results will be compared to a control group of chimps who, under the threat of electroshock, were forced to take part in the same poll.


[poll id="5"]

Reddit’s Cute Little Downtime Guys are More Comforting than Twitter’s Fail Whale

I’ve never seen Reddit go down, but I kind of wish I could see it more often after seeing these cute little guys telling me to chill out.

Reddit:

Twitter:
At least the main reddit guy looks like he’s frowning and concerned for your inconvenience. Have you ever noticed how happy that damn whale looks to be getting a break?

How To Update Your Twitter Settings to Force HTTPS for Added Security

Yesterday Twitter announced on its blog that they were adding a way to make your Twitter account more secure by choosing to force and https connection. This means that you no longer have to worry about accessing Twitter on public wifi networks such as coffee shops and airports.

To turn on HTTPS, go to your settings and check the box next to “Always use HTTPS,” which is at the bottom of the page. This will improve the security of your account and better protect your information if you’re using Twitter over an unsecured Internet connection, like a public WiFi network, where someone may be able to eavesdrop on your site activity. In the future, we hope to make HTTPS the default setting.

Once you sign into Twitter go to your profile settings page. Scroll down to the bottom and check the option to “Always use HTTPS”.

There are also a few instances where turning on HTTPS in your settings does not force HTTPS. For example, when accessing Twitter from your mobile browser, you need to go to https://mobile.twitter.com to use HTTPS for now. We are working on a solution that will share the “Always use HTTPS” setting across twitter.com and mobile.twitter.com, so you don’t have to think about which device you’re using when you want to check Twitter. If you use a third-party application, you should check to see if that app offers HTTPS.

This comes now long after Facebook added its own option to add an option to force secure browsing. If you haven’t turned this feature on you should do it now. You’ve got nothing to lose by making sure your account is as safe as possible.

Brands and Celebrities and Their Influence on Various Social Media Outlets [Infographic]

Great infographic showing the top brands and celebrities and the influence they wield over the different social media outlets.

Your kids kids want more Lady Gaga and Justin Bieber.

via: infographic labs

Why You Should Follow Back on Twitter

In the past I’ve been a staunch opponent of the no-follow-back on Twitter but I’ve switched sides on that debate now. Granted, my epiphany was, for the most part, forced upon by Twitter’s strict rules on follow/follower ratios.

As of this morning I had around 1,100 followers and I was following around 2,000 people. I went to follow someone this morning and Twitter wouldn’t let me. It said that I was following too many people for the amount of followers I had. Granted it was a bit lopsided but it’s still about a .55 follow/follower ratio which doesn’t seem all that unbalanced but it’s enough for Twitter.

In the past my argument for not following someone back was that you should grow your Twitter list organically, following people you come across naturally and who you are interested in. That way, when you find someone that you are following and who is also following you it makes for some nice geek harmony that you organically came across one another.

Unfortunately, Twitter’s rules make this idealism not very practical which is why I’ve switched sides. To everyone who has followed me and I haven’t followed back I apologize. As of today I will be checking my email and Twitter and following back everyone who follows me in order to keep your followed/follower rates in balance.

Secondly, and maybe I’m just feeling this to help rationalize my decision, but it really is just common courtesy. The key is finding the people that legitimately follow you because they are interested in what you have to say and people who are padding their own numbers.

How do you decide who to follow back?

Connect.me: Your Social Connections in Context

If you’re fond of mysterious social networking connection sites then you’re going to love connect.me, at least for now while they’re playing hard to get.

According the their site connect.me is “all about building communities and connections across the social web. Let your friends know about connect.me and you’ll be first in line for a beta invite.”

We’re not YASN — we’re a better way for you to manage your connections and a better way for online communities to discover and connect to each other.

One thing I can say about it is that I dig their signup process, it’s dead simple and takes all of ten seconds.

I have to admit, my interest has been piqued. Go reserve your username and start building your network now. In six months when everyone starts using it you can still hold onto your “early adopter” jump wings.

Click here to use my invite link and be connected with me when you sign up.

Social Media Engagement: It’s All About Wheeling and Dealing

Whether you’re a small business or an international brand, if you’re a consumer-driven business and you don’t have a presence on Facebook or Twitter you’re doing it wrong, or as Gary Vaynerchuk would say, “you’re an asshole“.

Make no mistake, social media, as a tool, has little to nothing to do with “engagement”. Study after study has shown that, by and large, the people following your brand couldn’t care less about engagement. They’re looking for deals.

This likely rings truer for the larger brands than it does for small business owners. Small business owners can get away with being more colloquial with its followers. This has to a lot to do with how people identify with who they are following.

The two most common reasons given when asked why they follow a brand are:

  • For deals and shopping exclusives.
  • For exclusive “insider” information.

One of the most common reasons given for “unfollowing” a brand is a lack of deals or dull/inappropriate frequency of updates.

If your social media “strategy” is all about echoing site content and trying to drive traffic to your site you will likely find that what followers you have left pay little to no attention to your updates even when you do offer significant deals.

Social media engagement isn’t just about saying something, it’s about saying the right thing at the right time.

Charlie Sheen Joins Twitter, No Word on Whether His Fire Breathing Fists Make it Difficult to Tweet

Yeah, Twitter just got big, fat injection of awesome a.k.a. @charliesheen.

Yes Charlie Sheen just signed up for his own Twitter account. This is guaranteed to be a huge win for all involved.

As of now he only has one update but you can bet that this is one account you’re going to want to follow. He’s already amassed over 160,000 followers in just a few hours with a single Tweet.

Click here to see the photo he posted of himself and one of his harem showing off chocolate milk and the fruit drink Naked.

Facebook Planning to Hand Over Your Home Address, Phone Number to Other Sites

Facebook has always walked a fine line when it comes to user’s privacy and how much user information they should or shouldn’t share. Last month Facebook announced on their developer’s blog that, as part of granting an application to access your data, it would also include your home address and your telephone number.

After a major uproar amongst Twitter users and a joint letter from U.S. Reps. Edward Markey (D-Mass) and Joe Barton (R-Texas) asking what Facebook was planning on doing with this information and exactly how transparent it would be to users what personal information was being shared.

“Facebook needs to protect the personal information of its users to ensure that Facebook doesn’t become Phonebook,” said Rep. Markey. “That’s why I am requesting responses to these questions to better understand Facebook’s practices regarding possible access to users’ personal information by third parties. This is sensitive data and needs to be protected.”

“Facebook’s popularity has made it a leader in innovation and we hope they will also be a leader in privacy protection,” said Rep. Barton. “The computer – especially with sites like Facebook – is now a virtual front door to your house allowing people access to your personal information. You deserve to look through the peep hole and decide who you are letting in.”

This gave Facebook reason to pause but apparently not for very long.

Facebook’s Marne Levine, vice president of global public policy responded to the letter saying, “We expect that, once the feature is re-enabled, Facebook will again permit users to authorize applications to obtain their contact information. However, we are currently evaluating methods to further enhance user control in this area.”

Normally my rule of thumb is don’t put anything on the internet that you don’t want the entire world to potentially see. Facebook managed to skew that view a bit since I do list a lot more personal information there because I know that friends and family will be able to access when/if they need to.

I’m not saying I’m totally against this idea but I do think Facebook needs to tread lightly here. One of the things I don’t like about their current “request for permission” is that it’s all or nothing. Users need to be able to control this on a more minuscule level. Using the example from the screenshot above you have to either allow or not allow both segments of your profile.

There are times when I don’t mind allowing third-party sites to access my “basic” information or to be able to post updates to my wall should I choose, however, I may not want those same sites to have access to my home address and phone number and I think this is where Facebook is dropping the ball. Give us the ability to pick and choose what information an application is requesting, don’t make it an all or nothing proposition.

What do you think? Are you OK with Facebook sharing your home address and phone number with external sites?

Living Social Gets Great Deal by Promoting Academy Award Tweets Day After Academy Awards

I was online most of last night during the Academy Awards and I am pretty positive these Tweets weren’t live during the actual airing of the awards show.

I wonder if it’s like the day after Valentine’s Day when you can buy candy and flowers for half the price?

Columbia Professor Postulates Facebook Will be Leading Online Site to Find Hookers by End of 2011

Playboy model Anissa Holmes (not a hooker)

A Columbia University professor of Sociology studied the habits of 290 hookers in New York City and found that an incredible high majority of them use Facebook to attract new clients.

Apparently hookers (or is the PC term sex workers?) have been floating in a sort of limbo since Craigslist shut down it’s erotic services section back in 2008.

After studying the habits of 290 sex workers, Sudhir Venkatesh found that 83% rely on Facebook to lure johns.

“I estimate that by the end of 2011, Facebook will be the leading online recruitment space,” Venkatesh wrote in the February issue of Wired magazine.

It’ll be interesting to see what sort of fallout comes from this report. Craig Newmark and Jim Buckmaster were still taking plenty of heat from the media two years after they officially shut down the erotic services section.

Five Twitter Lists You Should be Following

I’ve been curating my Twitter lists for a while now and since a few people have asked me I thought I’d share some of the more developed ones here.

If you have any suggestions on a list for someone that might be a good addition leave a comment or send me a Tweet and let me know. My goal is to have each list a definitive list of Twitter users in each genre.

My Twitter Lists

  • @jamespoling/bloggers – This one could use a bit more work but as of now there are 107 kick-ass bloggers on this list. If you’re a blogger and want to be listed leave a comment and I’ll add you on. This is a great way to see what bloggers are posting/buzzing about.
  • @jamespoling/nyc – A great list of people and businesses in NYC. If you live in NYC you’ll get a lot of use out of this and a lot of great information about what’s going on around the city.
  • @jamespoling/notable-tech – A list of people that know their shit.
  • @jamespoling/celebrities – Looking for your favorite celebrity to stalk on Twitter then this is the list for you. A list of 156 celebrities that Tweet regularly. I’m sure there are plenty more out there that I’m missing. Send me a tweet and let me know of any Tweeting celebs that aren’t on the list.
  • @jamespoling/athletes – If you’re a sports fan you’re likely to find some of your favorite athletes on this list.

That’s five lists out of the 20 I’m currently managing. If you’d like to take a look at the rest of the lists I have you can view them all here.

Have a killer list of your own? Share it in the comments and let people know about it.